FAQ         -  this site is currently being created.  Email us a question and we will update this page.

      Installation Issues

      Technical  Issues

      eMailing MPZ Files

      Free Browser

      Compatability

send e-mail to info@myphotozip.com

 

      Installation Issues                                                                                 back

1) I downloaded MyPhotoZip but all I get is a flower I don’t know what your supposed to do?
 

We understand that you are experiencing issues with installation. From what you've informed us, it appears you have downloaded the MyPhotoZip IE Plugin, not the MyPhotoZip Trial application. Go to

http://shop.myphotozip.com/shop/shopdisplayproducts.asp?id=14&cat=Trial

then select the version you would like to try, then click ‘Order Selected Product’. This will bring you to a screen showing what you have selected for trial. If happy with your selection, click ‘Checkout’. You will be brought to a screen where you will enter your name and address.  Once completed you will be brought to a screen where you will download the selected product. If you have any issues with this, please do not hesitate to contact us at custserv@myphotozip.com.

 

      Technical  Issues                                                                                   back

 

      eMailing MPZ Files                                                                              back

 

      Free Browser                                                                                         back

1) Why do I need the MyPhotoZip browser?
 

A MyPhotoZip picture is saved as a .mpz file. Only MyPhotoZip can view these files. If you send a picture to a friend, they too must have MyPhotoZip running on their computer. We have made a free viewer available from our web site at

http://www.myphotozip.com/dwnld.htm or

http://www.myphotozip.com/products/Viewer/mpzviewer.exe

 

      Compatability                                                                                        back

1) What Operating System is required?
 
Currently the only supported OS is Windows 98/98Se/ME/NT/2000/XP.

        

2)  How much memory does my computer need?
 
MyPhotoZip will work with 32MB of memory, but for larger images, more memory is recommended.

 

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